Frequently Asked Questions

Answers to the questions we hear most often about THEMA North America’s pneumatic manipulator systems — quotes, pricing, lead times, certifications, installation, and support. For technical questions about a specific application, browse our industries served or product page, or contact our team directly.

How do I get a quote for a pneumatic manipulator system?

Contact our team through the Request a Quote page or by phone at 267-551-5517. Because each system is custom-engineered around your load, gripper, and mounting requirements, we’ll typically discuss your application before providing an itemized, application-specific quote.

What is THEMA North America’s warranty?

Every system ships with a full 12-month warranty covering parts and labor, along with on-site installation support and operator training included at no extra cost.

How long do lead times typically run?

10 to 14 weeks for most configurations — roughly half the 20 to 24 week lead times typical of direct European imports — since THEMA North America configures and ships systems from its Harleysville, PA facility.

How much do pneumatic manipulator systems cost?

Pricing varies by capacity, reach, gripper complexity, and mounting style. Entry-level systems typically start near $15,000, while heavy-capacity multi-axis configurations can exceed $80,000. Contact our team for a precise, application-specific quote.

What certifications do your systems carry?

ISO 9001 quality management certification, CE marking, and ATEX certification (94/9/EC) for hazardous or explosive environments where applicable. Every unit is load-tested at two and three times its rated capacity before shipment.

How long does installation take?

Most installations complete in one to two business days, including hands-on operator training. Larger, multi-station systems may require a third day. Every installation concludes with a documented commissioning report.

What industries do you serve?

Automotive manufacturing, breweries and distilleries, food and beverage processing, packaging operations, painting and coating, paper and forestry, and mechanical engineering — anywhere workers repeatedly lift loads above roughly 25 pounds.

Do you offer ongoing maintenance and support after installation?

Yes — our maintenance program includes twice-yearly preventative visits and priority phone support, plus a custom AI support bot trained on your specific manipulator for day-to-day questions.

Where is THEMA North America located, and do you ship across the U.S. and Canada?

We’re headquartered at 3800 Ashland Drive, Harleysville, PA 19438, and have helped hundreds of plants across the U.S. and Canada modernize their material handling.

What’s the difference between THEMA’s pneumatic manipulators and full robotic automation?

Pneumatic manipulators require no programming, software, or specialized robotics technicians, and can be reconfigured for a new product in an afternoon rather than the 12-to-18-month capital and integration timelines robotics typically requires — making them a practical fit for facilities with variable loads or mixed product runs.